Bulk messaging
SMS & WhatsApp
INSIGHTS
Reach your entire customerbase with one message
Describe your product, upload your customer list, and let AI create and send messages via SMS or WhatsApp in just a few clicks. Perfect for promotions, offers, product launches, and important announcements.
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No credit card required
Free plan available
SMS has open rate. WhatsApp messages are read within a minutes. digiAd’s Broadcast Message lets you reach your entire customer list on both, with AI written copy tailored to each channel, in the time it takes to upload a CSV.
Why teams choose Broadcast
Ship unified campaigns across SMS and WhatsApp faster—with platform-specific formatting and AI-optimized hooks.
What You Can Do ?
Cross-Channel Reach
Switch between SMS and WhatsApp effortlessly. AI adapts the message length and formatting for each platform automatically
CSV Column Validation
Ensure delivery success with automated checks for Customer Name, Phone Number, and WhatsApp IDs with country codes
Instant Campaign Logic
Maintain total control by saving campaigns as drafts for refinement or publishing them instantly to reach your entire audience
High-Volume Scaling
Generate and schedule promotional alerts for your entire audience in minutes, not hours, with batch AI generation logic
HOW IT WORKS
From Customer List to Delivered Broadcast - In 4 Steps
Step 01
Upload CSV
Upload your customer CSV
Validator checks country codes and required fields
Step 02
Fetch or Enter Product Details & Select Channel
Enter your product name, brand, and landing page URL
Or paste the URL and let AI fill in product details instantly
Get everything set up quickly
Choose your channel (SMS or WhatsApp)
Step 03
AI Message Generation
Generates channel optimized promotional messages
Respects SMS character limits and WhatsApp formatting
Matches your brand voice
Provides multiple message variants
Includes ready to use calls to action
Step 04
Review & Publish
Preview messages exactly as they will appear on recipient devices
Save as draft to refine later
Publish to send instantly to your entire list
Track all campaigns in the Promotional Messages dashboard
KEY FEATURES
What You Get?
Persona-Driven Copywriting
Brand Voice Copywriting AI that automatically learns your brand's tone and style — so every message sounds like it was written by your best copywriter, not a robot. Your customers won't know the difference
Strict Character Enforcement
The generator strictly adheres to standard SMS character limits to prevent your messages from being awkwardly cut off or double-charged
Call-To-Action Optimization
AI-Engineered CTA Every broadcast ends with an AI-crafted final sentence designed to create urgency and drive clicks on your tracking link, maximizing conversion from every message sent
Bulk Campaign Generation
Multi-Segment Bulk Generation Running campaigns for multiple audience segments? Generate a distinct, on-brand message batch for each segment simultaneously in one click. No copy-pasting. No manual editing
Language Targeting
Multilingual Reach Send the same campaign in Hindi, Tamil, Marathi, or any language — AI translates and re-optimizes the copy for each market, preserving the urgency and offer intent. Reach every customer in their preferred language.
Your customers are checking their phones right now.Make sure you're in their inbox.
Upload your list, let AI write your message, and broadcast to every contact on SMS or WhatsApp in minutes
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Frequently Asked Questions
Find answers to common questions about digiAd AI and how it can help transform your digital marketing.
Broadcast Campaigns FAQ
What are Broadcast Campaigns in digiAd AI?
Broadcast Campaigns let you send promotional SMS or WhatsApp messages to your entire customer list simultaneously. You upload your customer contact list (CSV) and provide product details, AI compose promotional message for your product, and send it instantly to all recipients — making it ideal for flash sales, product launches, seasonal promotions, and time-sensitive offers.
Does digiAd AI support both SMS and WhatsApp for Broadcast Campaigns?
Yes. You can choose to broadcast via SMS (standard text message, reaches any mobile number globally), WhatsApp (rich media messages with images and links, requires customer's WhatsApp number), or both channels simultaneously to maximize reach.
What format should my customer list be in for upload?
Customer lists should be uploaded in CSV files with at minimum 5 five records and must include columns for Customer Name, Phone Number, and WhatsApp Number columns for the generalized messages. (e.g., "Hi [First Name], here's your exclusive offer!"). A sample file is also provided within digiAd AI, which you can use as a reference to prepare your customer list correctly.
Can I include images, product links, and CTA buttons in WhatsApp Broadcast messages?
Yes. WhatsApp Broadcast messages support rich media including product images, promotional banners (created with digiAd AI's AI Image Builder ) and clickable URLs — making them significantly more engaging than plain text SMS. You can create the promotional banner image for your WhatsApp message instantly.
Can I track who opened, clicked, or responded to my broadcast message?
Yes. Broadcast Campaign analytics in the Performance Dashboard track sent, delivered, delivery rate, failure rate, Cost per message and total cost for SMS and also track Sent, Delivered, Read, Clicks, Unique Clicks, Amount Spent, Cost Per Delivered and Cost Per URL for Whatsapp message. This allows you to track broadcast campaign performance effectively.
How is a Broadcast Campaign different from Segmented Outreach?
A Broadcast Campaign sends the same message to your entire contact list simultaneously — ideal for universal offers and announcements. Segmented Outreach divides your list by purchase behavior and sends personalized messages to each segment — ideal for maximizing relevance and conversion for each segment audience group. You can choose to personalize messages with Segmented Outreach instead if needed. Also, consider combining with Display Campaigns for multi-channel reach and check our messaging plan limits and pricing .